The United Nations Office on Drugs and Crime reports that cyber-enabled fraud in Southeast Asia resulted in losses of up to $37 billion in 2023. Criminal syndicates, primarily operated by Chinese networks, have capitalized on the region’s technological advancements and regulatory gaps to expand their illicit activities. These groups utilize AI-driven techniques to enhance the scale and efficiency of their operations, making scams more convincing and harder to detect.
Victims, often young and tech-savvy individuals from developing countries, are recruited through deceptive online job postings. Upon arrival at the supposed workplaces, their passports and personal belongings are confiscated, and they are subjected to rigorous training in fraudulent practices. Under constant surveillance, they are forced to engage in scams that exploit AI technologies to deceive victims worldwide.
The integration of AI has significantly lowered the barriers to entry for these criminal enterprises. Tools such as generative AI and deepfake software are readily available on platforms like Telegram, facilitating the creation of realistic fake identities and persuasive scam narratives. These technologies enable scammers to conduct real-time video and audio interactions with victims, further enhancing the credibility of their fraudulent schemes.
Telegram, in particular, has emerged as a central hub for these illicit activities. The platform hosts numerous channels where cybercriminals trade stolen data, malware, and AI tools. Despite efforts by Telegram to monitor and remove harmful content, the sheer volume and sophistication of these operations pose significant challenges to enforcement.
Meta, the parent company of Facebook, has also faced criticism for its handling of scam-related content. An internal report revealed that up to 70% of new advertisers on its platforms may be promoting scams or low-quality products. While Meta claims to be enhancing its anti-fraud measures, including collaborations with law enforcement and the implementation of advanced detection technologies, critics argue that these efforts are insufficient given the scale of the problem.
The Indonesian government has taken steps to address the issue, establishing a special division to combat illegal online recruitment. As of April 2025, authorities have reportedly prevented the trafficking of over 7,000 job seekers. However, the persistent and evolving nature of these scams underscores the need for more robust international cooperation and regulatory frameworks.
The psychological toll on individuals coerced into these operations is profound. Many experience lasting trauma and guilt for their involuntary participation in defrauding others. The stigma associated with their involvement often hampers reintegration into society and the workforce.